Who is the MARS Group?
The MARS Group was established in 1989 by a group of experienced hospital administrators and directors who understood the revenue cycle and the challenges faced by hospitals on a daily basis.
Since 1989, The MARS Group has provided services that have allowed hospitals to recover lost revenue, improve patient relations, and increase cash flow.
Our eligibility screening, early out collections, claims billing, appeals, insurance verification and temporary staffing of billing, insurance and authorization specialists are all provided on a highly competitive contingency fee arrangement.
Third Party Assistance Eligibility
The MARS Group is staffed with experienced caseworkers who are able to assist with all eligibility services from initial patient screenings to application submission and insurance certification. Our eligibility supervisers continuously provide education to staff members due to constant changes in insurance program regulations.
- We Customize Our Process for You
- Patient Processing
- Home Visits & Courtesy Transportation
- Patient Advocacy
- Account Follow-Up
- Billing Support
Hospital staff concentrate on the insured patient population ensuring they are maximizing reimbursement and cash recoveries. MARS staff will ensure they certify any eligible patient for some assistance.
Sample Eligiblity Reports
Early Out Collections
Our Early Out Collections service provides mutual benefit between the hospital and the patient. As a medical provider, you will see increased cash and account flow in your self-pay accounts, while also allowing the hospital to focus collection efforts and resources elsewhere. Our services will increase the overall patient financial experience by allowing The MARS Group to further explain any bills and charges to the patient to alleviate any confusion and delays in payment. Any disputes with billing will be able to get resolved timely and effectively while not affecting cash.
Receivables Cleanup
The MARS Group will focus on cleaning your aged receivables while the hospital staff focuses on the current receivables. Together with your staff, we will target the receivables from both ends of the spectrum. Essentially, we will "meet in the middle", with regard to aging buckets. This will prevent the aged accounts from rolling into bad debt while also placing greater emphasis on cash flow.
Insurance Collections, Billing, and Denials
The MARS Group serves as an extension of your Business Office for small balance insurance accounts. We concentrate on liquidating these accounts by collecting, appealing, rebilling, or recommending adjustment with the necessary documentation. As a result, this allows your hospital staff to focus on large balance accounts to improve cash collections.
Billers On Demand
The MARS Group is now staffed to provide experienced billers to work alongside your Patient Accounting Department if it needs some short-term assistance. The staff we provide are proven, reliable, experienced and knowledgeable of most hospital billing systems.
Results for Providers
- Better management of the Accounts Receivable
- Reduced Bad Debt
- Reduced Accounts Receivable
- Improved Customer Relations
- Increased Cash Flow
This report lists all of the accounts referred for the respective period. It can be selected by Day, Week, Month, and Year. It can be sorted Alphabetically, By Dollars Placed, or By Status. It can be used as a reconcilliation or a communication tool between the Client and MARS.
This report lists all of the accounts that were returned for the reporting period. It can be selected by Day, Week, Month, and Year. It can be sorted Alphabetically, By Dollars Placed, or By Status. It can be used as reconciliation or a communication tool between the Client and MARS.
This report lists all of the certified accounts for the reporting period. It will Identify the Program Number and Certificate Number for the respective patient. It can be selected by Day, Week, Month, and Year. It can be sorted Alphabetically, By Dollars Placed, or By Status. It can be used as a reconciliation or a communication tool between the Client and MARS.
This report will list all of the approved accounts by Physician and is given to the Physicians office to assist staff in maximizing revenue with self-pay patients.
This particular report is able to age all accounts by status. The sample report listed, is aged by approval date. This report is used as a reporting tool to identify any accounts which are approaching filing deadlines.
This particular report is able to age all accounts by status. The sample report listed, is aged by approval date. This report is used as a reporting tool to identify any accounts which are approaching filing deadlines.
This is a snapshot of the referred, cancelled, and certified cases which have been Referred to us. It is printed by referral date and can be selected by month, Quarter, or year. The last column will calculate the conversion rate for accounts Referred in any particular month.